Dissatisfaction in accessing banking services, communication and toilet facilities were the main complaints among tourists who visited Bhutan last year.

According to Tourism Council of Bhutan’s (TCB) exit survey 2018, about 12 percent of international and 10 percent of regional tourists said that they were dissatisfied with the banking system including exchange, point of sale, and ATM services. About 10 percent of international and five percent of regional tourist indicated dissatisfaction in accessing internet and telephone services.

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